Hosting serviceLast updated 8 Nov 2026
What we collect
- Account details: your name, email address, phone number, company name and billing address.
- Order and service records: what you bought, invoices, payment status, domain registration details and support tickets.
- Messages: what you send us through the contact form, tickets or email.
- Technical data: IP address, browser type, and security and activity logs, which we use to keep accounts safe and detect abuse.
- Sign-in with another service: if you sign in or connect with a service such as Facebook, we receive the basic profile details you allow, normally your name and email address. We do not post on your behalf or read your friends list.
How we use it
- To create your account, deliver and bill for your services, and register domains for you.
- To answer your questions and give support.
- To send service emails such as invoices, payment receipts, renewal notices and security alerts.
- To prevent fraud and abuse, and to meet legal and tax duties.
We do not sell your personal data and we do not use it for third-party advertising.
Payments
Online payments are processed by SSLCOMMERZ. When you pay, you enter your card, mobile wallet or bank details on the SSLCOMMERZ payment page, not on our site. We do not see or store your card number, PIN, OTP or wallet password on our servers. We receive only the result of the payment: whether it succeeded, the amount, the transaction reference and the payment method type, which we keep for your invoice and our accounts.
Who we share it with
We share data only where it is needed to provide the service:
- SSLCOMMERZ, to take payments.
- Domain registrars and registries, which need the registrant's contact details to register a domain.
- Infrastructure and email providers that host our systems and deliver our messages, under duties to protect the data.
- Authorities, when the law requires it.
How long we keep it
We keep account and billing records for as long as you are a customer and for the period the law requires us to hold accounting records afterwards. Support tickets and logs are kept only as long as they are useful. When we no longer need data, we delete it or remove what identifies you.
How we protect it
Connections to our sites are encrypted. Passwords are stored hashed, staff access is limited by role and recorded, and accounts can use two-factor sign-in. No system is perfectly secure, so we also ask you to use a strong, unique password.
Cookies
We use cookies that are needed to keep you signed in, protect forms and remember your cart. We do not use advertising cookies.
Your choices
You can see and update your details on your account settings page. You can also ask us to send you a copy of your data, correct it, or delete it.
Delete your data
To delete your account and personal data, cancel any active services, make sure your invoices are paid, then either delete the account from your account settings page or email info@buildit.com.bd from the address on the account. If you signed in with Facebook, you can also remove our app in your Facebook settings under Apps and Websites, and then email us to delete the data we hold. We confirm by email and complete the deletion within 30 days. We may keep invoices and payment records that the law requires us to retain.
Children
Our services are not meant for people under 18, and we do not knowingly collect their data.
Changes
If we change this policy we will update the date above and, for changes that matter, tell you by email.
Contact
Build it, 80/5 Kakrail VIP Road, Dhaka, Bangladesh. info@buildit.com.bd, +880 1969-604440.